Good morning!
Today
is my birthday and I'm enjoying it tremendously already, since my hubby
gave me two kinds of dark chocolate, a gardenia plant, and a beautiful
card. I've already been eating chocolate covering almonds and now I'm
drinking my cup of English Breakfast Tea while I finally get this
newsletter written.
Top Ten in Sales for C19
1. Gladys Faulk
2. Susanne Walters
3. Katie Peden
4. Rene Parker PC
5. Steffanie Erdelt
6. Sheila Benz
7. Judith Lea NEW
8. Barbie Breen
9. Angela Turley NEW
10. Kathy McAlpin
Barbie Breen and Katie Peden had Direct Delivery orders at their eStores, so I congratulate them
for that accomplishment! I hope to see more than two of you mentioned
in this section of the newsletter next campaign. Be sure to promote the
Customer Appreciation offers that are coming out every day this week. In
fact, I need to pause right here and go post the offer of free shipping
on a $25 order right now....Done! Now I can finish this. :)
We have two new Cloud Climbers for this campaign: Jackie Cofield of Anniston, AL, and Allison Trantham
of Oneonta, AL. I'm hoping that Allison will be turning in her first
order this week, and that Jackie will have a first order in C21.
Awards for this campaign:
- Sheila Benz, 40% Discount and 8th Campaign Sample Bundle
- Steffanie Erdelt, 130th Anniversary Sweepstakes, Cosmetic Case (I think this is the campaign they paid out on this sweepstakes that was in C5-C8.)
- Gladys Faulk, President's Recognition Program (PRP) Contender, 100 pts.
- Donna Hamilton, 40% Discount and 1st Campaign Sample Bundle, PRP New Representative, 25 pts.
- Judith Lea, 40% Discount and 1st Campaign Sample Bundle, PRP New Represenative, 25 pts.
- Ruby Nunnery, 130th Anniversary Sweepstakes, Cosmetic Case
- Katie Peden, 40% Discount and 3rd Campaign Sample Bundle, PRP New Representative, 25 pts.
- Angela Turley, 40% Discount and 1st Campaign Sample Bundle, PRP New Representative, 25 pts.
Have
your sales started picking up as we move into the season when people
are starting to think about Christmas? I've had several customers tell
me they are Christmas shopping when they place their orders. This is the
time to start buying more brochures so you can get them into the hands
of more customers. If you haven't noticed, the cost of adding 10 extra
brochures to your order is less than $3. Think of the potential when you
think about investing in brochures. On average, you will get 3 orders
for every 10 brochures you distribute, so even if only 3 of those extra
10 place orders, don't you think the investment is worth it? I'm putting
a label on my books right now to encourage my customers to share their
brochures with others. I'll attach the file for my labels in case you
want to use it.
What about Helpers for
your business? Do you use them? I have helpers in three beauty shops,
one on Redstone Arsenal, and a couple of others who give me orders
occasionally. I do not pay helpers, but I give them a discount on their
own orders and I give them nice gifts at Christmas. You can work out
your own deal with helpers, but if they want to earn on their sales, I
say send them to your link to sign as representatives!!
Tips from the old files:
"My
reputation for excellent customer service has been my greatest selling
strength. When my regular customers started referring new customers to
me, my business tripled and I offered discounts as thanks to those
regular customers." Jackie
(See the attached file for labels, as I mentioned above. SM)
"Whenever
I go to deliver an order to a customer, I carry a basket of discount
items that I have in stock. I usually discount the products 10-20%. I
take discontinued items and other products I have taken for instant
delivery. I will also order items from the outlet, like creams or trial
sizes...and add them to the basket." Julie
"I
have a customer base of about 150 customers. I have a file box with
each name, address, and phone number. Two days before my order goes in, I
make calls to each one of those customers. I usually do this during the
day so I can reach their answering machine - it's quicker. I tell them
that this is a reminder call and that the order will be going in. Sure
enough, the phones pick up that evening. All of us are busy these days,
and the reminder call is something that is always appreciated by my
customers." Patti
(Of course, we have email now, so you would only need to call the customers who don't use it. SM)
I
just noticed that I had titled my last newsletter with the wrong
campaign, as it should have been for C18. I apologize for that
confusion. It made it hard on me trying to find it in my email file
too!
That's it for now. You'll notice that there is no Spotlight this
campaign, because you Climbers are just being quiet and not giving me
anything to share. :( I'll be writing a blog post this weekend about the
new Avon Onboarding that starts this Friday, September 16, so be on the
lookout for that. If you have
any potential recruits that are still on the fence, you might want to
mention to them that the cost for the basic kit will go from $15 to $25
dollars starting Friday!
Sandra Moore
Avon Gold Ambassador
Cloud Climbers Team Leader
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